Last updated: July 22, 2026
At AA Car Play Video we want you to be completely satisfied with your purchase. This Refund Policy explains when and how you can request a refund for a license purchased through our website.
We offer a free 1-day trial so you can test all features of the app before purchasing. We strongly recommend using the free trial first to make sure the app works correctly on your device and vehicle.
If you are not satisfied with your purchase, or the app does not work as described on your device, you may request a full refund within 14 days of your purchase. No complicated conditions — just contact us with your order details.
To request a refund, email us at support@aacarplayvideo.com within the 14-day period. Please include the email address used at checkout and, if available, your order or license reference. We usually respond within 1–2 business days.
Payments are handled by our payment providers, who act as the merchant of record. Approved refunds are returned to the original payment method. Depending on your bank or card issuer, it may take a few business days for the refund to appear on your statement.
Refund requests made after the 14-day period, or cases of clear abuse (for example, repeated purchase-and-refund activity), may not be eligible. If your issue is technical, please contact our support first — we are happy to help resolve it.
If you have any questions about this Refund Policy, contact us at: support@aacarplayvideo.com